Privacy Policy

Effective Date: 3/12/25

Who We Are
Our website address is: http://homeofferheroes.com ("Website"). Freedom Real Estate LLC DBA Home Offer Heroes ("Company," "we," "us," or "our") is a real estate business that may collect, use, and process personal data from visitors, clients, and users.

Information We Collect
We collect personal data to provide and improve our services. This may include:

Contact Information: Name, phone number, email address, and mailing address.
Property Information: Details about properties you own, are interested in selling, or inquiring about.
Communication Data: AI-generated conversations via text messages, phone calls, emails, and online forms.
Technical Data: IP address, browser type, cookies, and analytics data.
Transactional Data: Details related to offers, contracts, and transactions.

How We Use Your Information
We use the data we collect for the following purposes:

To respond to inquiries and provide our real estate services.
To facilitate AI-driven communications via text, phone calls, and automated messaging.
To improve customer experience and tailor marketing efforts.
To ensure website security and prevent fraudulent activity.
To comply with legal and regulatory requirements.

AI-Driven Communications
We utilize AI technology to communicate via text and phone calls. These communications may be:

Recorded or transcribed for quality assurance and compliance.
Used to automate appointment scheduling and property evaluations.
Reviewed for improving our services. You may opt out of AI-based communications by replying "STOP" to text messages or contacting us directly.

Cookies and Tracking Technologies
We use cookies and tracking technologies to enhance user experience. These may include:

Essential cookies for website functionality.
Analytical cookies for tracking website performance.
Third-party cookies for advertising and retargeting. You can manage cookie preferences in your browser settings.

Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share your information with:

Service Providers: AI communication platforms, CRM providers, and real estate transaction partners.
Legal Authorities: If required by law or to protect our rights.
Third-Party Partners: With your consent for joint marketing initiatives.

Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy. AI-generated communications may be stored for compliance and training.

Your Rights Over Your Data
Depending on your location, you may have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your personal data.
Opt out of AI-based communications and marketing.
Withdraw consent for data processing where applicable. To exercise these rights, contact us at [Insert Contact Email].

Third-Party Links & Embedded Content
Our website may include links to third-party sites or embedded content (e.g., videos, images). These sites have their own privacy policies, and we are not responsible for their content or data collection practices.

Security Measures
We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If we learn that we have collected data from a minor, we will take appropriate action to delete it.

Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated "Effective Date."

Contact Information
For any privacy-related inquiries, contact us at:

Email: team@homeofferheroes.com